As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Principal Software Engineer to join us working across our Customer Platform team at M&S, where you will be a driving force behind the modernisation of mission-critical systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple cross-functional teams to design, build, and maintain the software that powers our warehouse operations. Reports to Senior Head of Software Engineering What You'll Do: The Principal Software Engineer role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows: Lead technical excellence from design to operations and launch of core product features or strategic programmes Drive technical direction and influence our overall strategy informing decisions on both Technology and Product investments as well as teams’ setup Champion Communities of Practice to help establish engineering excellence at M&S Lead by example via contributions to our engineering ecosystem Pioneer and promote methodologies like clean code and clean architecture Advocate for engineering productivity, delivery quality and operational excellence through a continuous ecosystem Drive DevOps practices to automate the Product development life cycle and ownership demeanour Partner with both Engineering, Technology and Product leadership to ensure strategies align Develop the best and mentor other senior engineering roles across the entire landscape Promote effective innovation across all of engineering Advocate and strategize for continuous industrialisation and product-minded tech capabilities Inspire ideas to foster purpose and mastery to engineering teams, leading them towards autonomy and maturity Amplify engineering teams by efficiently unblocking them with direction, leading upward, and establishing alignment Raise the profile of MS Tech through public content and contribution/creation into open-source technology Support recruitment, onboarding and internal and external brand outreach activities Who You Are: Significant track record of strategic and innovative thinking, as well as execution and implementation Specialist in clean code and implementation of design patterns for common problems. Depth of knowledge in Information Security, you can design, quality review and quality assure solutions and services with security controls embedded. Confident driving system design conversations, building systems characterised by high levels of risk, impact, and business or technical complexity Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements Experience of using a variety of methods of prototyping. You know how to share methodologies and can mentor others. You look at strategic service design end to end Strong ability to influence industry-based models for the development of new technology applications. You develop effective implementation and procurement strategies, consistent with business needs. You ensure alignment to relevant technical strategies, policies, standards, and practices Strong understanding of quality assurance, testing quadrants and the testing pyramid, and how to apply them Ability to lead senior engineers and technical customers to a desired outcome, without prescribing it Authoritative skills at cloud computing (network, security, serverless, Kubernetes etc) and automation Experience with implementation of Observability and Reliability using market technologies (e.g.: New Relic) Good experience with Performance Engineering (load testing, derivations, tuning, core web vitals, page speed etc.) Expertise in reliability testing Able to influence people at senior levels and from the highly technical to non-technical Desirable experience Previous software engineering community leadership experience Professional presentation delivery at internal and external events An ambition to be an open-source contributor, technology writer or speaker Advocate and experience of Continuous Integration and Continuous Delivery Advanced experience of DevOps: you build it, you run it Cares about the business and the bigger picture with significant prior examples Excellent communication skills, both written and spoken and able to adjust for different audiences A senior leadership mentality that is willing to take ownership. Demonstrable entrepreneurship in previous organisation(s) Tech Stack M&S uses a variety of technologies including; Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What’s In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
UK visa sponsor
Does Marks and Spencer Group Plc sponsor visas?
Yes. Marks and Spencer Group Plc is on the Home Office register of licensed sponsors, so it can sponsor visas, including Skilled Worker visas.
A licence means the employer can sponsor. It doesn't mean every role is open to sponsorship, so confirm with the employer for the role you want.
Current jobs at Marks and Spencer Group Plc
We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day. You’ll be joining the M&S Platform team as a Software Engineering Manager. Our mission is to streamline development at M&S for 200+ engineers and 30+ applications - covering both our customer-facing and colleague-facing applications. You will manage the team building the AI Engineering platform. You will support the team and help direct the technical vision for how we will build reusable pipelines, tooling, build plugins and frameworks that our many apps will harness to boost the developer experience, while contributing code every step of the way. We want to make M&S one of the best places for software development, target the latest tooling and enable our engineers to focus on building the best user experience so that they don’t get held up by common engineering and continuous integration problems. What You'll Do Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation. Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management. Lead alignment with the overarching technical strategy and working with the wider Technology organisation to craft it. Act as a platform owner, apply accurate product thinking to what is being built with a view to enable and empower as much as possible the digital product(s) that it supports through data and customer centricity, driving the related partner management. Collaborate with the entire engineering leadership, to make us think strategically, to ensure maximum alignment and to maintain a healthy ability to “think big” within their teams. Line management of supporting Staff and Senior Engineers, as well as driving recruitment and retention within the team. Act as custodian of OKR’s within your hub. Supports our engineering communities to drive bar raising and strategic alignment, by creating the space and time within teams for the agenda of these communities to be progressed efficiently. When vendors are involved, the SEM is positioned as the key technical partner. They own it as a vital part of their platform with the same level of reliability and satisfaction as the in-house capabilities they build and run. Who You Are Previous polyglot hands-on senior software engineer Excellent knowledge in AI coding tools and agentic technologies Extensive background in software engineering with several years’ experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical Our Tech Stack Azure cloud services, identity, networking, and security Infrastructure as Code with Terraform, Bicep, or ARM Kubernetes, containers, and platform orchestration CI/CD pipelines, GitHub Actions, and deployment automation Developer portals, golden paths, templates, and self-service tooling Observability, reliability, cost management, and operational excellence Secure access control, governance, and compliance What’s In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s Welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day. You’ll be joining the M&S Platform team as a Software Engineering Manager. Our mission is to streamline development at M&S for 1000+ engineers and 30+ applications - covering both our customer-facing and colleague-facing applications. You will manage the team building the SRE function. You will support the team and help direct the technical vision for how we will build reusable pipelines, tooling, build plugins and frameworks that our many apps will harness to boost the developer experience, while contributing code every step of the way. We want to make M&S one of the best places for software development, target the latest tooling and enable our engineers to focus on building the best user experience so that they don’t get held up by common engineering and continuous integration problems. What You'll Do Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation. Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management. Lead alignment with the overarching technical strategy and working with the wider Technology organisation to craft it. Act as a platform owner, apply accurate product thinking to what is being built with a view to enable and empower as much as possible the digital product(s) that it supports through data and customer centricity, driving the related partner management. Collaborate with the entire engineering leadership, to make us think strategically, to ensure maximum alignment and to maintain a healthy ability to “think big” within their teams. Line management of supporting Staff and Senior Engineers, as well as driving recruitment and retention within the team. Act as custodian of OKR’s within your hub. Supports our engineering communities to drive bar raising and strategic alignment, by creating the space and time within teams for the agenda of these communities to be progressed efficiently. When vendors are involved, the SEM is positioned as the key technical partner. They own it as a vital part of their platform with the same level of reliability and satisfaction as the in-house capabilities they build and run. Who You Are Previous polyglot hands-on senior software engineer Excellent knowledge in SRE concepts and trade-offs Extensive background in software engineering with several years’ experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical Our Tech Stack SLOs, SLIs, error budgets, and reliability strategy Observability with metrics, logs, traces, and alerting Incident response, on-call operations, postmortems, and runbooks Cloud infrastructure, Kubernetes, containers, and distributed systems CI/CD, progressive delivery, rollback, and release safety Automation, toil reduction, and self-healing systems Capacity planning, performance engineering, and cost awareness Security, access control, compliance, and operational governance What’s In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s Welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day. You’ll be joining the M&S Platform team as a Software Engineering Manager. Our mission is to streamline development at M&S for 200+ engineers and 30+ applications - covering both our customer-facing and colleague-facing applications. You will manage the team building the web platform. You will support the team and help direct the technical vision for how we will build reusable pipelines, tooling, build plugins and frameworks that our many apps will harness to boost the developer experience, while contributing code every step of the way. We want to make M&S one of the best places for software development, target the latest tooling and enable our engineers to focus on building the best user experience so that they don’t get held up by common engineering and continuous integration problems. What You'll Do Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation. Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management. Lead alignment with the overarching technical strategy and working with the wider Technology organisation to craft it. Act as a platform owner, apply accurate product thinking to what is being built with a view to enable and empower as much as possible the digital product(s) that it supports through data and customer centricity, driving the related partner management. Collaborate with the entire engineering leadership, to make us think strategically, to ensure maximum alignment and to maintain a healthy ability to “think big” within their teams. Line management of supporting Staff and Senior Engineers, as well as driving recruitment and retention within the team. Act as custodian of OKR’s within your hub. Supports our engineering communities to drive bar raising and strategic alignment, by creating the space and time within teams for the agenda of these communities to be progressed efficiently. When vendors are involved, the SEM is positioned as the key technical partner. They own it as a vital part of their platform with the same level of reliability and satisfaction as the in-house capabilities they build and run. Who You Are Previous polyglot hands-on senior software engineer Excellent knowledge in modern web technologies Extensive background in software engineering with several years’ experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical Our Tech Stack Next.js/React CSS Modules Playwright & Jest GraphQL GitHub + GitHub Actions NX Azure What’s In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s Welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day. You’ll be joining the M&S Platform team as a Software Engineering Manager. Our mission is to streamline development at M&S for 200+ engineers and 30+ applications - covering both our customer-facing and colleague-facing applications. You will manage the team building the AI Engineering platform. You will support the team and help direct the technical vision for how we will build reusable pipelines, tooling, build plugins and frameworks that our many apps will harness to boost the developer experience, while contributing code every step of the way. We want to make M&S one of the best places for software development, target the latest tooling and enable our engineers to focus on building the best user experience so that they don’t get held up by common engineering and continuous integration problems. What You'll Do Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation. Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management. Lead alignment with the overarching technical strategy and working with the wider Technology organisation to craft it. Act as a platform owner, apply accurate product thinking to what is being built with a view to enable and empower as much as possible the digital product(s) that it supports through data and customer centricity, driving the related partner management. Collaborate with the entire engineering leadership, to make us think strategically, to ensure maximum alignment and to maintain a healthy ability to “think big” within their teams. Line management of supporting Staff and Senior Engineers, as well as driving recruitment and retention within the team. Act as custodian of OKR’s within your hub. Supports our engineering communities to drive bar raising and strategic alignment, by creating the space and time within teams for the agenda of these communities to be progressed efficiently. When vendors are involved, the SEM is positioned as the key technical partner. They own it as a vital part of their platform with the same level of reliability and satisfaction as the in-house capabilities they build and run. Who You Are Previous polyglot hands-on senior software engineer Excellent knowledge in AI coding tools and agentic technologies Extensive background in software engineering with several years’ experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering Excellent people management, interpersonal, analytical, and problem-solving skills Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences. A servant-leadership mentality that is willing to take ownership of problems. Able to influence people at senior levels and from the highly technical to non-technical Our Tech Stack GitHub Actions, Copilot SDK, and agentic workflows Model evaluation and quality measurement Secure AI integrations, identity, and access control Agent frameworks and orchestration patterns Cloud deployment and production operations TypeScript or Kotlin for production software development What’s In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s Welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
As a Software Engineering Manager within Store Payments & Infrastructure, you will lead teams running and evolving business-critical store systems, ensuring they are reliable in live trading environments. Working across multiple engineering teams and third-party partners, you will maximise delivery outcomes in a domain built on complex integrations with store hardware and external systems, improving how these platforms are designed, tested and operated at scale. You will lead teams working across technologies including Micronaut, Spring Boot, Kafka, GitHub Actions, Azure Pipelines, Azure DevOps, Kubernetes, Docker, Azure Storage, Redis and Dynatrace. This role is ideal for a technology leader with experience delivering high-quality software in complex, production-critical environments while driving reliability, modernisation and engineering excellence. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do Your key accountabilities will include: • Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation. • Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management. • Leading alignment with the overarching technical strategy and working with the wider Technology organisation to craft it. • Acting as a platform owner, applying product thinking to enable and empower store systems through improved reliability, scalability and developer productivity. • Driving engineering performance, system reliability, speed of change and quality whilst supporting modernisation and reducing technical debt. Who you are Your skills and experience will include: • Previous hands-on senior software engineering experience across complex, production-critical systems. • Extensive software engineering experience across a variety of systems and technologies, including large-scale, live operational environments. • Experience building and leading highly skilled engineering teams that deliver high-quality software in high-availability, customer-impacting systems. • Strong understanding of system design, software architecture, cloud technologies, testing strategies, reliability engineering and DevOps principles. • Experience working with technologies including Micronaut, Spring Boot, Kafka, Azure DevOps, Kubernetes, Docker and Azure services, alongside strong stakeholder management and people leadership skills. Our Tech Stack Java, Spring Boot, Micronaut & REST APIs Kafka Event Streaming Azure, Azure DevOps & Azure Storage Kubernetes, Docker & Microservices GitHub Actions, Azure Pipelines & CI/CD Redis, Dynatrace & Observability Tooling Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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